Privacy Policy

We are committed to protecting your personal data. The personal data we collect from you may include:

• Your name, correspondence address, phone number, date of birth, email address, search inquiries, technical data such as URL, IP address, and information in your profile.
• User-generated content (e.g., photos, screenshots, comments, and other materials) that you create on the Service.
• Face data from images you upload to use face-scanning features can be processed by specialized third-party providers strictly for generating the requested effect. Face data will only support Service functionality and will never be used for profiling, marketing, or identity verification. Copies may be temporarily retained to improve feature accuracy, automatically deleted within 180 days.
• If the Service crashes or hangs, we collect error-reporting information to investigate and improve stability. These reports typically contain no personally identifiable information.

We do not knowingly collect personal data from children. Parental/guardian consent is required for users under 18 in Turkey. For European Union users, consent is required for those under the applicable national age of consent (which varies between 13 and 16).

We collect and process personal data based on legal grounds set forth in applicable laws, such as Article 5 and 6 of the KVKK and Article 6 of the GDPR. These legal bases include:

• Your Explicit Consent: In cases where consent is legally required, such as for processing special categories of personal data like face data or for sending marketing communications.
• Performance of a Contract: When processing personal data is necessary for the establishment or performance of our user agreement with you.
• Compliance with a Legal Obligation: When we process data to comply with our legal obligations.
• Our Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our Service, analyzing error reports, and preventing fraud.

Currently, our Service uses only technically essential cookies required for its basic functionality. If we decide to use analytics, advertising, or other non-essential cookies in the future, we will not place them on your device without first obtaining your explicit, opt-in consent.

We may transfer your personal data to the following parties:

• Affiliates: Businesses that are legally part of the same group of companies as Ancienda.
• Service Providers: Third-party organizations that help us provide the Service to you under reasonable confidentiality terms.

As a global company, we work with third-party service providers and partners. Therefore, your personal data may be transferred to and processed in countries other than your own. We take the utmost care to ensure the security of your data and act in full compliance with applicable data protection laws, particularly Article 9 of the KVKK and Chapter V of the GDPR.

Ancienda implements various administrative, internal, and technical security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

• General user data (e.g., account details, contact info) is retained as long as your account remains active and thereafter only as required by law.
• Face Data is retained strictly for up to 180 days from its creation, after which it is permanently deleted, unless a longer retention period is legally required.

For Residents of the Republic of Turkey (Under the KVKK):

• To learn whether your personal data are processed or not
• To request information if your personal data are processed
• To learn the purpose of the processing and whether data are used in compliance with the purpose
• To know the third parties to whom your personal data are transferred
• To request the rectification of incomplete or inaccurate data
• To request the erasure or destruction of your personal data
• To object to processing exclusively by automatic means which leads to an unfavorable consequence
• To request compensation for damage arising from unlawful processing

Additional Rights for EEA, UK, and Switzerland Residents (Under the GDPR):

• Right to Restriction of Processing
• Right to Data Portability
• Right to Object
• Right to Lodge a Complaint with a Supervisory Authority

To exercise any of your rights, contact us at contact@ancienda.com. We will respond within thirty (30) days.

We may review this Privacy Policy from time to time. The most current version will always be available on this page. By continuing to access or use the Service after changes become effective, you agree to be bound by the revised Privacy Policy.